Understanding the Effect of Role Conflict and Role Ambiguity on Customers Perceived Service Quality through the Responses of Salespeople
| Main Authors: | Secapramana, Laurentia Verina Halim , Astuti, Sri Wahjuni |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/31883/1/Understanding%20the%20Effect%20of%20Role%20Conflict%20and%20Role%20Ambiguity%20on%20Customers%20Perceived%20Service%20Quality%20through%20the%20Responses%20of%20Salespeople.pdf http://repository.ubaya.ac.id/31883/ |
Internet
http://repository.ubaya.ac.id/31883/1/Understanding%20the%20Effect%20of%20Role%20Conflict%20and%20Role%20Ambiguity%20on%20Customers%20Perceived%20Service%20Quality%20through%20the%20Responses%20of%20Salespeople.pdfhttp://repository.ubaya.ac.id/31883/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |