THE EFFECTS OF SERVICE RECOVERY ON CUSTOMER SATISFACTION IN RESTAURANT INDUSTRY
| Main Author: | Rahayu, Siti |
|---|---|
| Other Authors: | Mahadwartha, Putu Anom |
| Format: | BookSection PeerReviewed application/pdf |
| Terbitan: |
Department of Management Faculty of Business and Economics University of Surabaya
, 2012
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/20276/1/Rahayu_The%20Effects_Abstrak_2012.pdf http://repository.ubaya.ac.id/20276/2/Rahayu_The%20Effects_2012.pdf http://repository.ubaya.ac.id/20276/3/sertifikat.pdf http://repository.ubaya.ac.id/20276/ |
Internet
http://repository.ubaya.ac.id/20276/1/Rahayu_The%20Effects_Abstrak_2012.pdfhttp://repository.ubaya.ac.id/20276/2/Rahayu_The%20Effects_2012.pdf
http://repository.ubaya.ac.id/20276/3/sertifikat.pdf
http://repository.ubaya.ac.id/20276/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |