A Proposed Framework of Kansei Engineering Application in Dealing with Customer Emotional Needs in Services
Main Authors: | Hartono, Markus, Tan, Kay Chuan |
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Format: | Proceeding PeerReviewed application/pdf |
Terbitan: |
, 2009
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Subjects: | |
Online Access: |
http://repository.ubaya.ac.id/16963/1/MarkusH_A%20Proposed%20Framework%20of%20Kansei_2009.pdf http://repository.ubaya.ac.id/16963/7/A%20proposed%20framework%20of%20Kansei_2009.pdf http://repository.ubaya.ac.id/16963/ |
Internet
http://repository.ubaya.ac.id/16963/1/MarkusH_A%20Proposed%20Framework%20of%20Kansei_2009.pdfhttp://repository.ubaya.ac.id/16963/7/A%20proposed%20framework%20of%20Kansei_2009.pdf
http://repository.ubaya.ac.id/16963/
Lokasi
Koleksi | Repositori Universitas Surabaya |
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Gedung | Perpustakaan Universitas Surabaya |
Institusi | Universitas Surabaya |
Kota | KOTA SURABAYA |
Provinsi | JAWA TIMUR |
Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |