PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA PELANGGAN MATAHARI DEPARTMENT STORE
| Main Author: | Ham, Meyske |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Jurnal Strategi Pemasaran
, 2016
|
| Subjects: | |
| Online Access: |
http://studentjournal.petra.ac.id/index.php/manajemen-pemasaran/article/view/4475 http://studentjournal.petra.ac.id/index.php/manajemen-pemasaran/article/view/4475/4101 |
Internet
http://studentjournal.petra.ac.id/index.php/manajemen-pemasaran/article/view/4475http://studentjournal.petra.ac.id/index.php/manajemen-pemasaran/article/view/4475/4101
Lokasi
| Koleksi | Jurnal Strategi Pemasaran |
|---|---|
| Gedung | Perpustakaan Universitas Kristen Petra Surabaya |
| Institusi | Universitas Kristen Petra Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |