EVALUATING SERVICE QUALITY DIMENSION USING IMPORTANCE AND PERFORMANCE ANALYSIS AT J’CO AND DONUTS COFFEE MANADO TOWN SQUARE

Main Authors: Walewangko, Natasha C., Lapian, S.L.H.V Joyce, Tumewu, Ferdinand .
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: FEB Universitas Sam Ratulangi Manado , 2018
Online Access: http://ejournal.unsrat.ac.id/index.php/emba/article/view/18628
http://ejournal.unsrat.ac.id/index.php/emba/article/view/18628/18147

Internet

http://ejournal.unsrat.ac.id/index.php/emba/article/view/18628
http://ejournal.unsrat.ac.id/index.php/emba/article/view/18628/18147

Lokasi

Koleksi JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
Gedung Perpustakaan Universitas Sam Ratulangi
Institusi Universitas Sam Ratulangi
Kota KOTA MANADO
Provinsi SULAWESI UTARA
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