Hubungan kharakteristik pasien rawat inap dengan tingkat kepuasan terhadap layanan keperawatan serta analisis penyebab ketidakpuasan pasien di bagian instalasi rawat rumah sakit umum daerah Solok = Correlation between hospitalized patient characteristics with level of patient satisfaction with a nurse care and cause analyzed patient dissatisfaction at in-patient department Solok Municipality General Hospital - Haris Zuhry, author (Universitas Indonesia, 2001)