Analisis kinerja pelayanan publik: studi kasus pada pelayanan one day service dinas penanaman modal dan pelayanan terpadu satu pintu Provinsi DKI Jakarta = Public service performance analysis: case study performance of one day service department of investment and integrated services one stop Jakarta / I Putu Bagus Setyawan - I Putu Bagus Setyawan, author (2017)