Lihat Juga

• Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy
  Terbitan: (2013)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• Analisis faktor faktor yang mempengaruhi loyalitas konsumen pada female blue collar worker dalam membeli suplemen penambah darah : studi kasus pekerja wanita di Kawasan Industri Cikarang dan Cbitung = Analysis of factors that influence customer loyalty on female blue collar worker in buying anti anemia suplemen : case study female female worker in Cikarang and Cibitung area
  Terbitan: (2013)
• Analisis faktor faktor yang mempengaruhi loyalitas konsumen pada female blue collar worker dalam membeli suplemen penambah darah : studi kasus pekerja wanita di Kawasan Industri Cikarang dan Cbitung = Analysis of factors that influence customer loyalty on female blue collar worker in buying anti anemia suplemen : case study female female worker in Cikarang and Cibitung area
  Terbitan: (2013)
• Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon / Yulina Lestari
  oleh: Yulina Lestari, author
  Terbitan: (2014)