Perlindungan konsumen asuransi jiwa pembeli kendaraan bermotor melalui pembiayaan konsumen; studi kasus sengketa pembayaran klaim melalui ex gratia dalam asuransi jiwa PT. Asuransi Jasindo = The consumer protection of life insurance of motor vehicles buyer through consumer financing the; case study of ex gratia payment dispute in life insurance PT. Asuransi Jasindo - Sirait, Alfred Artur Agaton, author (2014)