(2014). Analisis pengaruh electronic customer relationship management terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara pada situs Livingsocial Indonesia = The influence of electronic customer relationship management towards customer loyalty through customer satisfaction as mediator variable on Livingsocial Indonesia website / Aldi Julivianto Prakoso. [, Fakultas Ilmu Administrasi Universitas Indonesia].
Chicago Style CitationAnalisis Pengaruh Electronic Customer Relationship Management Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Perantara Pada Situs Livingsocial Indonesia = The Influence of Electronic Customer Relationship Management Towards Customer Loyalty Through Customer Satisfaction As Mediator Variable On Livingsocial Indonesia Website / Aldi Julivianto Prakoso. [, Fakultas Ilmu Administrasi Universitas Indonesia], 2014.
MLA CitationAnalisis Pengaruh Electronic Customer Relationship Management Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Perantara Pada Situs Livingsocial Indonesia = The Influence of Electronic Customer Relationship Management Towards Customer Loyalty Through Customer Satisfaction As Mediator Variable On Livingsocial Indonesia Website / Aldi Julivianto Prakoso. [, Fakultas Ilmu Administrasi Universitas Indonesia], 2014.