Penyelesaian kredit macet pada PT Bank BNI (Persero) pasca-putusan Mahkamah Konstitusi Republik Indonesia Nomor 77/PUU-IX/2011 : studi analisis penerapan standar operasional prosedur dalam penyelesaian piutang bank BUMN = Settlement on bad credit on PT. Bank BNI (Persero) past verdict of Constitutional Court Decision of the Republic of Indonesia number 77/PUU-IX/2011 : analysis on implementation of operational standard procedures on state-owned enterprise - Sri Rahayu Iriantini, author (2013)