Lihat Juga

• Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Low Cost Carrier Airlines AirAsia Indonesia Pada Periode Januari - Juni tahun 2011
  oleh: Ardana Mahendra
  Terbitan: (2012)
• Study Of AirAsia; World's Best Low-Cost Airline
  oleh: Hongdiyanto, Charly
  Terbitan: (2013)
• Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon / Yulina Lestari
  oleh: Yulina Lestari, author
  Terbitan: (2014)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• Analisis pengaruh e-service quality dan customer relationship management terhadap customer loyalty dengan customer satisfaction dan trust sebagai variabel intervening pada pengguna instagram
  oleh: ZULFADLI
  Terbitan: (2018)