Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality kano quality function deployment dan system dynamics studi kasus Divisi Global Service Assurance PT Telekomunikasi Indonesia Internasional = The quality improvement of information systems services by integration of service quality kano quality function deployment and system dynamics methodology : a case study of Global Service Assurance Division in PT Telekomunikasi Indonesia internasional
Main Authors: | Fadhly Radite Adryan, author, Add author: Benny Ranti, supervisor |
---|---|
Format: | Bachelors |
Terbitan: |
Fakultas Ilmu Komputer Universitas Indonesia
, 2013
|
Subjects: | |
Online Access: |
https://lib.ui.ac.id/detail?id=20330117 |
Internet
https://lib.ui.ac.id/detail?id=20330117Lokasi
Koleksi | Repository Skripsi (open) Universitas Indonesia |
---|---|
Gedung | Perpustakaan Universitas Indonesia |
Institusi | Universitas Indonesia |
Kota | KOTA DEPOK |
Provinsi | JAWA BARAT |
Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |