Analisis faktor-faktor penyebab nasabah menggunakan layanan mobile banking : pendekatan metode technology acceptance model : studi kasus PT Bank XYZ = Cause analysis factor of customer using mobile banking service aproaching of technology acceptance model methods : case study PT Bank XYZ / Eljihad Akbari Syukriah Mathori - Eljihad Akbari Syukriah Mathori, author (Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013)