Lokasi: Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk

Main Authors:	Ni Luh Nicken Sumbariana Sugusta, author, Add author: T. Ezni Balqiah, supervisor, Add author: Sofjan Assauri, examiner, Add author: Rembeth, John Daniel, examiner
Format:	Masters Bachelors
Terbitan:	Fakultas Ekonomi dan Bisnis Universitas Indonesia , 2011
Subjects:	Customer services > Management consumer satisfaction
Online Access:	https://lib.ui.ac.id/detail?id=20298490

Koleksi	Repository Skripsi (open) Universitas Indonesia
Gedung	Perpustakaan Universitas Indonesia
Institusi	Universitas Indonesia
Kota	KOTA DEPOK
Provinsi	JAWA BARAT
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