Lihat Juga

• Analisis pengaruh faktor - faktor inovasi terhadap peningkatan loyalitas pelanggan dengan metode structural equation modeling = Analysis the effect of innovation factors in escalation of customer loyalty by using structural equation modeling method
  Terbitan: (2010)
• Analisis faktor yang mendukung operational excellence pada perusahaan pendukung telekomunikasi dengan metode quality function deployment (QFD) dan failure mode and effect analysis (FMEA = Analysis of factors that support the operational excellence in telecommunication supporting companies with (QFD) and (FMEA) / Yunita Sari Nendhya Susanti
  oleh: Yunita Sari Nendhya Susanti, author
  Terbitan: (2015)
• Pengukuran kualitas pelayanan industri jasa penyewaan menara Telekomunukasi dengan menggunakan metode SERVQUAL dan quality funtion deployment = Measurement of service quality in telecommunication tower provider industry by using SERVQUAL method and quality function deployment
  Terbitan: (2008)
• Perancangan model peningkatan loyalitas pelanggan pada perusahaan trading bahan kimia dengan metode service quality dan structural equation modeling = Designing a model to improve customer loyalty in chemicals trading company with service quality and structural equation modeling method / Ika Arum Sari
  oleh: Ika Arum Sari, author
  Terbitan: (2015)
• Analisis faktor faktor customer loyalty pada industri perbankan dengan metode structural equation modeling = Analysis of customer loyalty factors in banking industry with structural equation modeling
  Terbitan: (2013)