Pengukuran kinerja perusahaan dengan menggunakan metode OPQR (organizational design, proses management quality management, dan recipient satisfaction) pada industri teoung terigu = Corporate performance measurement by using OPQR (Organizational design, Process management, Quality management, and Recipient satisfaction) methods in wheat flour industry - Helas Ferdy Pramudya, author (Fakultas Teknik Universitas Indonesia, 2010)