Pengaruh pelatihan perilaku caring perawat terhadap kepuasan pasien dan keluarga di Ruang Rawat Inap RSUD Curup Bengkulu = The influence of nurse caring behavior training to the patients and their family satisfaction in Curup District General Hospital, Bengkulu / Yanti Sutriyanti - Yanti Sutriyanti, author (Universitas Indonesia, 2009)