ANALISIS KUALITAS LAYANAN PADA PERUSAHAAN JASA TRAVEL AGENT BERBASIS E-COMMERCE DENGAN METODE E-SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT
| Main Authors: | Laricha, Lithrone, Saryatmo, Agung, Avilla, Lita |
|---|---|
| Format: | Article info application/pdf Journal |
| Bahasa: | eng |
| Terbitan: |
Universitas Bunda Mulia
, 2017
|
| Online Access: |
https://journal.ubm.ac.id/index.php/business-management/article/view/919 https://journal.ubm.ac.id/index.php/business-management/article/view/919/814 |
Internet
https://journal.ubm.ac.id/index.php/business-management/article/view/919https://journal.ubm.ac.id/index.php/business-management/article/view/919/814
Lokasi
| Koleksi | Business Management Journal |
|---|---|
| Gedung | Perpustakaan Prodi Manajemen |
| Institusi | Universitas Bunda Mulia |
| Kota | JAKARTA UTARA |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |