Lihat Juga

• Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
  Terbitan: (2012)
• The Roles of E-Tailer Quality as Antecedent of E-Satisfaction and Its Impact on Customer Attitudinal Loyalty Creation
  oleh: Dyah Budiastuti, Dr.
• The influence of service quality and brand image toward customer satisfaction that impacts on customer loyalty (case study of Pizza Hut Restaurant)
  oleh: Gita amelia septiani
  Terbitan: (2016)
• Pengaruh persepsi keadilan pada pemulihan layanan peritel online terhadap kepuasan pada pemulihan keinginan membeli kembali dan word-of-mouth = The impact of perceived justice of online retailer s service recovery on recovery satisfaction repurchase intention and word-of-mouth
  oleh: Ira Iriyanty, author
  Terbitan: (2014)
• The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek
  oleh: Rakha Naufal Anis, author
  Terbitan: (2016)