ANALISA KUALITAS LAYANAN SEBAGAI PENGUKUR LOYALITAS PELANGGAN HOTEL MAJAPAHIT SURABAYA DENGAN PEMASARAN RELASIONAL SEBAGAI VARIABEL INTERVENING
| Main Authors: | Japarianto, Edwin; Faculty of Economis, Petra Christian University, Laksmono, Poppy; Alumnus, Faculty of Economis, Petra Christian University, Khomariyah, Nur Ainy; Alumnus, Faculty of Economis, Petra Christian University |
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| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Institute of Research and Community Outreach - Petra Christian University
, 2007
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| Subjects: | |
| Online Access: |
http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16602 http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16602/16594 |
Internet
http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16602http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16602/16594
Lokasi
| Koleksi | Jurnal Manajemen Perhotelan |
|---|---|
| Gedung | Perpustakaan Universitas Kristen Petra Surabaya |
| Institusi | Universitas Kristen Petra Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |