Lihat Juga

• PENGARUH PERCEIVED SERVICE QUALITY TERHADAP REPURCHASE DAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING PADA MCDONALD’S DI KOTA MALANG
  oleh: Murtiyanto, Rizky Kurniawan
  Terbitan: (2018)
• ANALISA PENGARUH SELF IMAGE CONGRUITY, RETAIL SERVICE QUALITY, DAN CUSTOMER PERCEIVED SERVICE QUALITY TERHADAP REPURCHASE INTENTION DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING DI BROADWAY BARBERSHOP SURABAYA
  oleh: Widjiono, Livia Margarita; Program Manajemen Pemasaran, Fakultas Ekonomi, Universitas Kristen Petra Jl. Siwalankerto 121-131, Surabaya, et al.
  Terbitan: (2015)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• ANALISA PENGARUH SERVICE QUALITY, FOOD QUALITY DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY KONSUMEN RESTAURANT BONCAFE MANYAR KERTOARJO SURABAYA DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABLE INTERVENING
  oleh: Hariyanto, Kevin
  Terbitan: (2017)
• PENGARUH RETAIL SERVICE QUALITY TERHADAP MINAT BERKUNJUNG ULANG MALL Di SURABAYA MELALUI PERCEIVED QUALITY DAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING
  oleh: Japarianto, Edwin
  Terbitan: (2019)