EVALUASI TATA KELOLA TEKNOLOGI INFORMASI PADA RUMAH SAKIT ANANDA PURWOKERTO MENGGUNAKAN FRAMEWORK COBIT 5
Daftar Isi:
- Ananda Purwokerto Hospital is one of the private hospitals in Purwokerto. Ananda Purwokerto Hospital on September 7, 2015 underwent a change from the Inpatient Main Clinic to become a General Hospital with Class C designation.Currently Ananda Purwokerto Hospital has implemented a hospital information system (SIRUS) in supporting oprational and bussiness processes. However, there are some shortcomings s in the implementation, such as frequent errors in the availbility of rooms for inpatiens, patient rooms that should be empty, when checked through the SIRUS the room has been filled. The porpose of this study was to evaluate good and consistent information technology governance with the vision and misson of Ananda Purwokerto Hospital in order to measeure the level of process capability of information technology governance to proceduce recommendations from the evalution process capability. COBIT 5 is a framework used to measure the level of process capability. The step research starts from the problem identification stage, the conducts literature studies, interviews, observations, documentation, analysis on stake holder needs and the scenario mapping stage. From these results the process of assessing the level of capability and gap analysis is carried out, before the evaluation results will pass the recommendation process. Through the results of the capability level, the information technology governance process at Ananda Purwokerto Hospital which resulted in 4 sub-domain processes identified, namely the sub-domain of IT resourche optimisation (EDM04) is at level 4, manage service agreement (APO09) is at level 2, manage problem (DSS03) is at level 2, and evaluates performance (MEA) at level 4.