Sentiments analysis of customer satisfaction in public services using K-nearest neighbors algorithm and natural language processing approach

Main Authors: Muktafin, Elik Hari; Universitas AMIKOM Yogyakarta, Pramono, Pramono; Universitas AMIKOM Yogyakarta, Kusrini, Kusrini; Universitas AMIKOM Yogyakarta
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Universitas Ahmad Dahlan , 2021
Subjects:
Online Access: http://journal.uad.ac.id/index.php/TELKOMNIKA/article/view/17417
http://journal.uad.ac.id/index.php/TELKOMNIKA/article/view/17417/9606

Internet

http://journal.uad.ac.id/index.php/TELKOMNIKA/article/view/17417
http://journal.uad.ac.id/index.php/TELKOMNIKA/article/view/17417/9606

Lokasi

Koleksi Bulletin of Electrical Engineering and Informatics
Gedung Perpustakaan Universitas Ahmad Dahlan
Institusi Universitas Ahmad Dahlan
Kota KOTA YOGYAKARTA
Provinsi DAERAH ISTIMEWA YOGYAKARTA
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