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Analysis the Effect of Services Quality and Sales Promotion Toward Repurchase Intention with Customer Satisfaction as Mediating Variable (Study Consumer of PT Aplikasi Karya Anak Bangsa (Gojek Indonesia) in Purwokerto)

Tersimpan di:
Main Author: RIYANTO, Naufaldi Abiyu R
Format: Thesis NonPeerReviewed pdf
Bahasa: ind
Terbitan: , 2019
Subjects:
C1020 Customer services
Online Access: http://repository.unsoed.ac.id/1186/1/COVER-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/2/ABSTRAK-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/3/LEGALITAS-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/4/BAB%20I-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/5/BAB%20II-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/6/BAB%20III-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/7/BAB%20IV-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/8/BAB%20V-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/9/DAFTAR%20PUSTAKA-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/10/LAMPIRAN-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/
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Internet

http://repository.unsoed.ac.id/1186/1/COVER-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/2/ABSTRAK-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/3/LEGALITAS-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/4/BAB%20I-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/5/BAB%20II-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/6/BAB%20III-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/7/BAB%20IV-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/8/BAB%20V-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/9/DAFTAR%20PUSTAKA-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/10/LAMPIRAN-NAUFALDI%20ABIYU%20R-C1K014010-SKRIPSI-FEB-2019.pdf
http://repository.unsoed.ac.id/1186/

Lokasi

Koleksi Repository Universitas Jenderal Soedirman
Gedung Perpustakaan Universitas Jenderal Soedirman
Institusi Universitas Jenderal Soedirman
Kota PURWOKERTO
Provinsi JAWA TENGAH
Kontak Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini.

Lihat Juga

  • Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
    oleh: Debby Erwina, author
    Terbitan: (2013)
  • Pengaruh persepsi kualitas layanan terhadap kepuasan dan intensi pelanggan pada transportasi online berbasis aplikasi = The effects of service quality and e service quality towards customer satisfaction and behavioral intentions in application based transportation / Ilma Khairani
    oleh: Ilma Khairani, author
    Terbitan: (2017)
  • Analisis pengaruh service quality dengan suctomer satisfaction sebagai mediator terhadap customer retaintion pada PT Lima Utama Wisesa di Surabaya
    oleh: Sembiring, Salahue
    Terbitan: (2004)
  • Analisis pengaruh service climate melalui peran mediasi employee commitment terhadap customer satisfaction; studi kasus kantor pelayanan operator selular = Analysis of influence of service climate through employee commitment as mediator towards customer satisfaction case study services office of mobile cellular provider/ Ahmad Jodhi Setiawan
    oleh: Ahmad Jodhi Setiawan, author
    Terbitan: (2014)
  • Intelligence perspective customer satisfaction analysis toward PLN's service performance : case study PT PLN East Java distribution
    oleh: Bambang Harmanto, author, et al.
    Terbitan: (2006)
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