Development of a customer relationship management model based on maturity level of cobit 4.1: case study of the cooperative section at departement of industry, trade, cooperative, and small-medium enterprises
| Main Authors: | Tarmuji, Ali, Tedy Setiadi, tedy, Sri Handayaningsih, S.T., M.T, Sriningsih |
|---|---|
| Format: | Proceeding PeerReviewed Book |
| Bahasa: | eng |
| Online Access: |
http://eprints.uad.ac.id/20290/1/crm_cobit.pdf http://eprints.uad.ac.id/20290/ |
Internet
http://eprints.uad.ac.id/20290/1/crm_cobit.pdfhttp://eprints.uad.ac.id/20290/
Lokasi
| Koleksi | Repository Universitas Ahmad Dahlan |
|---|---|
| Gedung | Perpustakaan Universitas Ahmad Dahlan |
| Institusi | Universitas Ahmad Dahlan |
| Kota | KOTA YOGYAKARTA |
| Provinsi | DAERAH ISTIMEWA YOGYAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |