Lihat Juga

• The Influence Of Service Quality And Switching Cost Through Customer Satisfaction And Switching Barriers, Towards Switching Intention To Xiaomi Smartphone A Study Of Smartphone Users In Malang
  oleh: Triabadi, Satya Rasyid
  Terbitan: (2018)
• THE INFLUENCE OF SERVICE QUALITY AND SWITCHING COST THROUGH CUSTOMER SATISFACTION AND SWITCHING BARRIERS, TOWARDS SWITCHING INTENTION TO XIAOMI SMARTPHONE A Study of Smartphone Users in Malang
  oleh: SATYA RASYID TRIABADI ; Taufiq Ismail, SE., SS., MM
  Terbitan: (2018)
• Analisis pengaruh customer satisfaction, switching cost, dan attractiveness of alternatives terhadap switching intention konsumen telepon genggam berbasis non-android = Analysis of the influence of customer satisfaction, switching cost, and attractiveness of alternatives towards switching intention on non-android mobile phone user
  Terbitan: (2013)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• Customer Satisfaction as an Influence Mediation of Service Quality, Financial Considerations, Convenience Toward Switching Behavior (Study on Customer of PT. Bank Central Asia Tbk, Branch Malang)
  oleh: Rahayu, Kanti, et al.
  Terbitan: (2017)