UPAYA MENINGKATKAN KEPUASAN TAMU YANG MENGINAP DI GRAND SERITI BOUTIQUE HOTEL BANDUNG MELALUI PROGRAM SERVICE RECOVERY :Survei Pada Tamu Individu Grand Seriti Boutique Hotel Bandung
Internet
http://repository.upi.edu/3276/1/S_MPP_0806750_Title.pdfhttp://repository.upi.edu/3276/2/S_MPP_0806750_Abstract.pdf
http://repository.upi.edu/3276/3/S_MPP_0806750_Table_of_Content.pdf
http://repository.upi.edu/3276/4/S_MPP_0806750_Chapter1.pdf
http://repository.upi.edu/3276/5/S_MPP_0806750_Chapter2.pdf
http://repository.upi.edu/3276/6/S_MPP_0806750_Chapter3.pdf
http://repository.upi.edu/3276/7/S_MPP_0806750_Chapter4.pdf
http://repository.upi.edu/3276/8/S_MPP_0806750_Chapter5.pdf
http://repository.upi.edu/3276/9/S_MPP_0806750_Bibliography.pdf
http://repository.upi.edu/3276/10/S_MPP_0806750_Appendix.pdf
http://repository.upi.edu/3276/