PENERAPAN PROGRAM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DI PERPUSTAKAAN: Studi Deskriptif pada Layanan Chinese Corner UPT Perpustakaan Institut Teknologi Nasional
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http://repository.upi.edu/31281/1/S_PSPI_1305904_Title.pdfhttp://repository.upi.edu/31281/2/S_PSPI_1305904_Abstract.pdf
http://repository.upi.edu/31281/3/S_PSPI_1305904_Table_of_content.pdf
http://repository.upi.edu/31281/4/S_PSPI_1305904_Chapter1.pdf
http://repository.upi.edu/31281/5/S_PSPI_1305904_Chapter2.pdf
http://repository.upi.edu/31281/6/S_PSPI_1305904_Chapter3.pdf
http://repository.upi.edu/31281/7/S_PSPI_1305904_Chapter4.pdf
http://repository.upi.edu/31281/8/S_PSPI_1305904_Chapter5.pdf
http://repository.upi.edu/31281/9/S_PSPI_1305904_Bibliography.pdf
http://repository.upi.edu/31281/10/S_PSPI_1305904_Appendix.pdf
http://repository.upi.edu/31281/
http://repository.upi.edu