Lokasi: METODE SERVICE QUALITY (SERVQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD) SEBAGAI USULAN PERBAIKAN KUALITAS PELAYANAN DI PT. KERETA API INDONESIA (PERSERO)

Main Author:	Putri, Solehatin Ika
Format:	Bachelors NonPeerReviewed Book
Bahasa:	eng
Terbitan:	, 2017
Subjects:	HD Industries. Land use. Labor HD28 Management. Industrial Management
Online Access:	http://repository.upi.edu/30543/1/T_MBS_1502579_Title.pdf http://repository.upi.edu/30543/2/T_MBS_1502579_Abstract.pdf http://repository.upi.edu/30543/3/T_MBS_1502579_Table_of_content.pdf http://repository.upi.edu/30543/4/T_MBS_1502579_Chapter1.pdf http://repository.upi.edu/30543/5/T_MBS_1502579_Chapter2.pdf http://repository.upi.edu/30543/6/T_MBS_1502579_Chapter3.pdf http://repository.upi.edu/30543/7/T_MBS_1502579_Chapter4.pdf http://repository.upi.edu/30543/8/T_MBS_1502579_Chapter5.pdf http://repository.upi.edu/30543/9/T_MBS_1502579_Bibliography.pdf http://repository.upi.edu/30543/10/T_MBS_1502579_Appendix.pdf http://repository.upi.edu/30543/ http://repository.upi.edu