Pengaruh Customer Delight terhadap Loyalitas Tamu Hotel Grand Royal Panghegar survey pada tamu individu anggota PXC yang menginap di Hotel Grand Royal Panghegar
Internet
http://repository.upi.edu/17999/1/S_MPP_1103711_Title.pdfhttp://repository.upi.edu/17999/2/S_MPP_1103711_Abstrack.pdf
http://repository.upi.edu/17999/3/S_MPP_1103711_Table_of_content.pdf
http://repository.upi.edu/17999/5/S_MPP_1103711_Chapter1.pdf
http://repository.upi.edu/17999/6/S_MPP_1103711_Chapter2.pdf
http://repository.upi.edu/17999/2/S_MPP_1103711_Chapter3.pdf
http://repository.upi.edu/17999/4/S_MPP_1103711_Chapter4.pdf
http://repository.upi.edu/17999/1/S_MPP_1103711_Chapter5.pdf
http://repository.upi.edu/17999/5/S_MPP_1103711_Bibliography.pdf
http://repository.upi.edu/17999/5/S_MPP_1103711_Appendix.pdf
http://repository.upi.edu/17999/