INTEGRASI SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT UNTUK PENGUKURAN KUALITAS LAYANAN (STUDI KASUS: PROGRAM STUDI PENDIDIKAN TEKNIK MESIN, UNIVERSITAS PALANGKA RAYA)
| Main Authors: | Wiyogo, Wiyogo, Surachman, Surachman, Soenoko, Rudy, Setyanto, Nasir Widha |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya
, 2013
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| Subjects: | |
| Online Access: |
http://www.jemis.ub.ac.id/index.php/jemis/article/view/110 http://www.jemis.ub.ac.id/index.php/jemis/article/view/110/111 |
Internet
http://www.jemis.ub.ac.id/index.php/jemis/article/view/110http://www.jemis.ub.ac.id/index.php/jemis/article/view/110/111
Lokasi
| Koleksi | Journal of Engineering and Management in Industrial System |
|---|---|
| Gedung | Perpustakaan Universitas Brawijaya |
| Institusi | Universitas Brawijaya |
| Kota | MALANG |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |