Lihat Juga

• The Role of Emotional Satisfaction in Service Encounter For Department Stores in Jakarta
  oleh: TANIHAHA, THERESIA
  Terbitan: (2008)
• The role of emotional satisfaction in service encounter for department stores in Jakarta
  oleh: TANIHAHA, Theresia
  Terbitan: (2009)
• THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION AND SERVICE (EMPIRICAL STUDY AT CELEBRITY FITNESS JAKARTA)
  oleh: AB, Robert; Faculty of School of Marketing, BINUS BUSINESS SCHOOL, BINUS UNIVERSITY, JWC Campus, Jl. Hang Lekir I No. 6, Kebayoran Baru, South Jakarta 12120, et al.
  Terbitan: (2011)
• AN ANALYSIS ON CUSTOMERS’ LEVEL OF EXPERIENCE TOWARD SATISFACTION, IMAGE AND LOYALTY IN PEOPLE BASED SERVICE INDUSTRY, IN PARTICULAR SALON INDUSTRY IN JAKARTA
  oleh: Iswara, Lydia M.; Faculty of School of Marketing, BINUS BUSINESS SCHOOL, BINUS UNIVERSITY, JWC Campus, Jl. Hang Lekir I No. 6, Kebayoran Baru, South Jakarta 12120, et al.
  Terbitan: (2010)
• ANALISA KEPUASAN PELANGGAN ATAS KUALITAS PELAYANAN JASA PADA PEMEGANG KARTU KREDIT EVERYDAY BANK MANDIRI DI JAKARTA
  oleh: Imawan, Zera N.; Alumni of BINUS BUSINESS SCHOOL, BINUS UNIVERSITY, JWC Campus, Jl. Hang Lekir I No. 6, Kebayoran Baru, South Jakarta 12120, et al.
  Terbitan: (2009)