Measuring the Effectiveness of XL Axiata's Twitter Account in Handling Customers Complaints

Main Authors: Siregar, Adrian Irshadi, Iskandar, Budi Permadi
Format: Article info eJournal
Bahasa: eng
Terbitan: Journal of Business and Management , 2012
Online Access: http://journal.sbm.itb.ac.id/index.php/jbm/article/view/393

Internet

http://journal.sbm.itb.ac.id/index.php/jbm/article/view/393

Lokasi

Koleksi Journal of Business and Management
Gedung Perpustakaan Institut Teknologi Bandung
Institusi Institut Teknologi Bandung
Kota KOTA BANDUNG
Provinsi JAWA BARAT
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