ANALYZING THE ROLE OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN SHAPING CUSTOMER LOYALTY: CASE STUDY OF SOLARIA MALL KELAPA GADING

Main Authors: Natalie, Gabriella, Belgiawan, Prawira Fajarindra
Format: Article info eJournal
Bahasa: eng
Terbitan: Journal of Business and Management , 2018
Online Access: http://journal.sbm.itb.ac.id/index.php/jbm/article/view/2800

Internet

http://journal.sbm.itb.ac.id/index.php/jbm/article/view/2800

Lokasi

Koleksi Journal of Business and Management
Gedung Perpustakaan Institut Teknologi Bandung
Institusi Institut Teknologi Bandung
Kota KOTA BANDUNG
Provinsi JAWA BARAT
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