ANALISIS KUALITAS PENGELOLAAN GEDUNG TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVQUAL DAN MODEL KANO (STUDI KASUS PT.TLP DI GEDUNG TCC)
| Main Authors: | harfi, Razul, Nurrohmah, Dwina Suciati |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Fakultas teknik Universitas Muhammadiyah Jakarta
, 2017
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| Subjects: | |
| Online Access: |
https://jurnal.umj.ac.id/index.php/jisi/article/view/1714 https://jurnal.umj.ac.id/index.php/jisi/article/view/1714/1440 |
Internet
https://jurnal.umj.ac.id/index.php/jisi/article/view/1714https://jurnal.umj.ac.id/index.php/jisi/article/view/1714/1440
Lokasi
| Koleksi | JISI UMJ |
|---|---|
| Gedung | Perpustakaan Universitas Muhammadiyah Jakarta |
| Institusi | Universitas Muhammadiyah Jakarta |
| Kota | JAKARTA SELATAN |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |