Analysis Improvement of Helpdesk System Services Based on Framework COBIT 5 and ITIL 3rd Version (Case Study: DSIK Airlangga University)
| Main Authors: | Fitrani, Laqma Dica; Departement of Informatics, Institut Teknologi Sepuluh Nopember, Ginardi, R. V. Hari; Departement of Informatics, Institut Teknologi Sepuluh Nopember |
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| Format: | Article info eJournal |
| Bahasa: | eng |
| Terbitan: |
Institut Teknologi Sepuluh Nopember
, 2019
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| Subjects: | |
| Online Access: |
http://iptek.its.ac.id/index.php/jps/article/view/5102 |
Internet
http://iptek.its.ac.id/index.php/jps/article/view/5102Lokasi
| Koleksi | IPTEK Journal of Proceedings Series |
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| Gedung | Perpustakaan Institut Teknologi Sepuluh November |
| Institusi | Institut Teknologi Sepuluh November |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |