Influences of Internal Service Quality, Employee Satisfaction, External Service Satisfaction And Customer Satisfaction Toward Customer Loyalty Of Gojek Service Users in Malang

Main Author: Rudijav Andalas, Muhammad; Department of Magister Management, STIE Perbanas University Surabaya, Surabaya
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Institut Teknologi Sepuluh Nopember , 2022
Subjects:
Online Access: https://iptek.its.ac.id/index.php/jps/article/view/11936
https://iptek.its.ac.id/index.php/jps/article/view/11936/6490

Internet

https://iptek.its.ac.id/index.php/jps/article/view/11936
https://iptek.its.ac.id/index.php/jps/article/view/11936/6490

Lokasi

Koleksi IPTEK Journal of Proceedings Series
Gedung Perpustakaan Institut Teknologi Sepuluh November
Institusi Institut Teknologi Sepuluh November
Kota KOTA SURABAYA
Provinsi JAWA TIMUR
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