Analysis on Quality of Service at Design and Engineering Department by Using Servqual, IPA, and QFD Methods
| Main Authors: | Indrawidjajanto, Heru; Department of Management Technology, Institut Teknologi Sepuluh Nopember (ITS), Surabaya, Syairudin, Bambang; Department of Management Technology, Institut Teknologi Sepuluh Nopember (ITS), Surabaya |
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| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Institut Teknologi Sepuluh Nopember
, 2021
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| Subjects: | |
| Online Access: |
https://iptek.its.ac.id/index.php/jps/article/view/11337 https://iptek.its.ac.id/index.php/jps/article/view/11337/6344 |
Internet
https://iptek.its.ac.id/index.php/jps/article/view/11337https://iptek.its.ac.id/index.php/jps/article/view/11337/6344
Lokasi
| Koleksi | IPTEK Journal of Proceedings Series |
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| Gedung | Perpustakaan Institut Teknologi Sepuluh November |
| Institusi | Institut Teknologi Sepuluh November |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |