Customer Loyalty Behaviour Brand Air Conditioner XYZ: Combination of Expectation- Confirmation Theory, Satisfaction – Loyalty, and Brand Reputation
| Main Authors: | Supriyono, Edi; Department of Technology Management, Institut Teknologi Sepuluh Nopember, Surabaya, Ahyudanari, Ervina; Department of Civil Engineering, Institut Teknologi Sepuluh Nopember, Surabaya |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Institut Teknologi Sepuluh Nopember
, 2021
|
| Subjects: | |
| Online Access: |
https://iptek.its.ac.id/index.php/jps/article/view/11206 https://iptek.its.ac.id/index.php/jps/article/view/11206/6280 |
Internet
https://iptek.its.ac.id/index.php/jps/article/view/11206https://iptek.its.ac.id/index.php/jps/article/view/11206/6280
Lokasi
| Koleksi | IPTEK Journal of Proceedings Series |
|---|---|
| Gedung | Perpustakaan Institut Teknologi Sepuluh November |
| Institusi | Institut Teknologi Sepuluh November |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |