A Conceptual Study on Generic End Users Adoption of e-Government Services
| Main Authors: | Witarsyah, Deden; Department of Information Systems, School of Industrial Engineering, Telkom University, Bandung, 40257, Indonesia, MD Fudzee, Mohd Farhan; Department of Multimedia, Faculty of Computer Science and Information Technology, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Batu Pahat, Johor, Malaysia, Salamat, Mohamad Aizi; Department of Multimedia, Faculty of Computer Science and Information Technology, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Batu Pahat, Johor, Malaysia |
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| Other Authors: | This work is supported by Universiti Tun Hussein Onn Malaysia by Grant no vote U559 and Telkom University. |
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
International Journal on Advanced Science, Engineering and Information Technology
, 2017
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| Subjects: | |
| Online Access: |
http://insightsociety.org/ojaseit/index.php/ijaseit/article/view/1654 http://insightsociety.org/ojaseit/index.php/ijaseit/article/view/1654/pdf_433 |
Daftar Isi:
- This study proposes a conceptual model for examining factors affecting e-government adoption in developing countries. It includes evaluating the existing adoption model studies of e-government adoption. Preexisting theoretical model and comprehensive analysis of the various resources was chosen to guide this work, and the result revealed that additional external factors were also important for explaining the e-government adoption in developing countries. Hence, external factors such as trust, national culture, knowledge of e-government services and DeLone and McLean information system (D&M IS) success model also considered relevant were integrated with the unified theory of acceptance and use of technology (UTAUT) constructs as examining factors affecting e-government adoption. Finally, this study finds a formulation of the conceptual model and their relationship with all variables for explaining e-government adoption through a systematic justification of the proposed integrated model.