Performance evaluation of pharmacy x in Yogyakarta using balanced scorecard approach - ., Satibi; Pharmaceutical Management and Society Pharmacy Lab., Department of Pharmaceutics Faculty of Pharmacy Universitas Gadjah Mada Yogyakarta. Jl.Sekip Utara Yogyakarta Phone: 08122755352 (Faculty of Pharmacy Universitas Gadjah Mada, Yogyakarta, Skip Utara, 55281, Indonesia, 2007)