APA Citation

(1994). Total quality management: Strategies and techniques proven at today's most successful companies. New York: John Wiley & Sons.

Chicago Style Citation

Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: John Wiley & Sons, 1994.

MLA Citation

Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: John Wiley & Sons, 1994.

Warning: These citations may not always be 100% accurate.