Oka A. Yoeti. (1995). Hotel customer service (Cet. 1.). Jakarta: Pertja.
Chicago Style CitationOka A. Yoeti. Hotel Customer Service. Cet. 1. Jakarta: Pertja, 1995.
MLA CitationOka A. Yoeti. Hotel Customer Service. Cet. 1. Jakarta: Pertja, 1995.
Warning: These citations may not always be 100% accurate.