(2016). Service, quality dan satisfaction: 4 (Edisi Ke-4.). Yogyakarta: Penerbit ANDI.
Chicago Style CitationService, Quality Dan Satisfaction: 4. Edisi Ke-4. Yogyakarta: Penerbit ANDI, 2016.
MLA CitationService, Quality Dan Satisfaction: 4. Edisi Ke-4. Yogyakarta: Penerbit ANDI, 2016.
Warning: These citations may not always be 100% accurate.