APA Citation

Yuliana Agung. (2012). Yes! i can serve: Handbook for service exellence. [Jakarta]: Publishing One.

Chicago Style Citation

Yuliana Agung. Yes! I Can Serve: Handbook for Service Exellence. [Jakarta]: Publishing One, 2012.

MLA Citation

Yuliana Agung. Yes! I Can Serve: Handbook for Service Exellence. [Jakarta]: Publishing One, 2012.

Warning: These citations may not always be 100% accurate.