(2009). Customer relationship management (CRM) dengan Blog. Jakarta: Elex Media Komputindo.
Chicago Style CitationCustomer Relationship Management (CRM) Dengan Blog. Jakarta: Elex Media Komputindo, 2009.
MLA CitationCustomer Relationship Management (CRM) Dengan Blog. Jakarta: Elex Media Komputindo, 2009.
Warning: These citations may not always be 100% accurate.