APA Citation

Napitupulu, P. (2007). Pelayanan publik & customer satisfaction. Bandung: Alumni.

Chicago Style Citation

Napitupulu, Paimin. Pelayanan Publik & Customer Satisfaction. Bandung: Alumni, 2007.

MLA Citation

Napitupulu, Paimin. Pelayanan Publik & Customer Satisfaction. Bandung: Alumni, 2007.

Warning: These citations may not always be 100% accurate.