APA Citation

Fandy Tjiptono. (2009). Service Marketing: Esensi & aplikasi. Yogyakarta: Marknesis.

Chicago Style Citation

Fandy Tjiptono. Service Marketing: Esensi & Aplikasi. Yogyakarta: Marknesis, 2009.

MLA Citation

Fandy Tjiptono. Service Marketing: Esensi & Aplikasi. Yogyakarta: Marknesis, 2009.

Warning: These citations may not always be 100% accurate.