Summers, D. C. (2009). Quality management: Creating and sustaining organizational effectivenes (2nd ed.). Upper Saddle River, New Jersey: Pearson Educational International.
Chicago Style CitationSummers, Donna C.S. Quality Management: Creating and Sustaining Organizational Effectivenes. 2nd ed. Upper Saddle River, New Jersey: Pearson Educational International, 2009.
MLA CitationSummers, Donna C.S. Quality Management: Creating and Sustaining Organizational Effectivenes. 2nd ed. Upper Saddle River, New Jersey: Pearson Educational International, 2009.
Warning: These citations may not always be 100% accurate.